JOHOR BARU: Tens of thousands of foreigners are stuck in long queues at the two land checkpoints with Singapore following a major technical glitch, which has knocked out most of the immigration autogates on Saturday (Jan 10). The worst affected is the Bangunan Sultan Iskandar Customs Immigration and Quarantine Complex (BSI), whereby foreigners are forced to wait up to two hours to clear immigration. The Kompleks Sultan Abu Bakar (KSAB) Customs, Immigration and Quarantine (CIQ) complex (KSAB) has 12 autogates. In July last year, a similar incident occurred which knocked off autogates in major checkpoints around the country affecting more than 380,000 foreigners. At press time, AKPS is in the midst of issuing an official notification about the disruption to urge visitors to be prepared for delays.

Source: The Star January 10, 2026 16:40 UTC