She claimed Lilly’s passing was “due to a complete failure in duty of care”. “On top of this mess, the tour guide company involved were clearly more focused on money than safety, overcharging my aunty and pushing the experience through despite the risks,” Ms Subek wrote. “There was also a complete lack of action from the police when the incident happened.”Ms Subek claimed the police blamed Lilly’s family for the young girl’s passing. “We want accountability, awareness, and change, so no other family ever has to experience this pain. We need justice for our sweet Lilly.”The Department of Foreign Affairs and Trade said it was providing consular assistance to the family.

Source: New Zealand Herald February 07, 2026 20:14 UTC