A batch of about 450 defective Presto cards were delivered to transit riders this week that, when tapped, the cards prompt no response on transit readers. The defective cards were all ordered online and delivered to customers after Nov. 18, said Anne Marie Aikins, a spokesperson for Metrolinx, the provincial transit agency that oversees Presto. About 20 users didn’t provide their email upon purchasing their cards online, but they can still expect a card in the mail. It wasn’t difficult to track down those who were mailed the broken cards since the entire batch delivered that week was defective, she said. Aikins said she hasn’t heard of the situation causing anyone to receive fines for fare evasion, but if any have, they can receive a refund.

Source: thestar November 21, 2019 22:30 UTC