I am among the 465,000 Post Office home phone and broadband users who have been collectively sold to Shell Energy, and are to become the firm’s customers. As a climate activist, I most definitely do not want to become a customer of Shell Energy, something that I did not, and would never have, agreed to. The Post Office has told me I will have to pay an £88 penalty if I wish to cancel my contract and leave. I suspect that a great many people who signed up with the Post Office won’t want to be Shell customers. However, Shell Energy has told me that you, and others in the same situation, can leave without penalty.

Source: The Guardian March 30, 2021 06:00 UTC