On its Singapore website, Grab said passengers could expect better service with more drivers and transport options available on one app and that fares would not change. While there are smaller ride-hailing apps in each market, Grab and Uber have a presence across the region, while Indonesia's popular Go-Jek only operates within its home country. "A lot of people are used to using Uber, Grab isn't strong yet, Uber is stronger...Grab just arrived," said Krem Sokhom. In Thailand, ride-hailing services by privately owned vehicles are illegal but many drivers work with both Uber and Grab. There was no shortage of drivers and riders who liked the service that Grab had to offer.

Source: The Star March 27, 2018 04:07 UTC