Artificial intelligence or AI as it is called in cyber parlance, and believed to be the next big thing in information and technology, can play key role in good governance , a senior Microsoft official has said. "We are seeing that governments are benefitting through Artificial Intelligence and are able to bring (governance) closer to people in their countries," Dave Forstrom , director of communications for the Artificial Intelligence (AI) group at Microsoft. "Absolutely," he said when asked if AI can be a tool in good governance. "We're seeing organisations, we're seeing governments, Singapore being one of them, where they've actually been working at creating bots where people can come to their bot through their website and be able to access any information that they want. "We're actually able to see tangible results and outcomes now in terms of how we can use AI in consumer scenarios and business scenarios.

Source: Economic Times May 13, 2017 09:11 UTC