The apps’ fees have hobbled many restaurateurs that had viewed app-based delivery as a temporary solution until the coronavirus could be contained. Even larger chains, which can negotiate lower fees, have had their profits nibbled away by the delivery apps. Ashish Arnold, who operates two restaurants in Maryland, implored customers to delete all delivery apps from their phones. Consumers can help by ordering directly from restaurants for pickup and by using the apps sparingly. But is an industry designed to enrich the elite and built atop a growing heap of struggling restaurants truly worth celebrating?

Source: bd News24 December 09, 2020 05:26 UTC