It comes after an investigation into reports relating to "error 53", which disabled some iPads or iPhones after consumers downloaded an iOS update. The ACCC said many consumers who experienced error 53 had previously had their Apple device repaired by a third party, usually replacing a cracked screen. An Apple support web page, titled 'If you see error 53 or can't update or restore your iPhone or iPad', told consumers: "If the screen on your iPhone or iPad was replaced at an Apple Service Centre, Apple Store, or Apple Authorized Service Provider, contact Apple Support. "As consumer goods become increasingly complex, businesses also need to remember that consumer rights extend to any software or software updates loaded onto those goods. Faults with software or software updates may entitle consumers to a free remedy under the Australian Consumer Law."

Source: New Zealand Herald April 06, 2017 01:30 UTC