(File Photo)In a bid to take on WhatsApp Business and Facebook Messenger, Apple is set to introduce ‘Business Chat’ for its users to communicate directly with businesses right within its iMessage instant messaging service. “Business Chat is a new way for users to communicate directly with businesses right within Messages. In fact, in 2017 alone, over 330 million people connected with a small business on Messenger for the first time. More than 1.2 billion people on Facebook are connected to a small business in another country, out of which over 250 million people are connected to a business in India. To help businesses communicate better with their customers in India, WhatsApp also rolled out ‘WhatsApp Business’ – a free-to-download Android app for small businesses – in the country.

Source: Indian Express January 25, 2018 10:07 UTC