The Lake City attack began on June 10 when an employee clicked on a malicious email and infected the city’s computers with ransomware, according to the mayor. But then it ran into trouble, so city leaders decided instead to negotiate with its insurance carrier, the Florida League of Cities, to make the ransom payment. Part of the problem, said Brett Callow, a spokesman at Emsisoft, is that security experts need better communication channels with victims. Security experts said they have had similar success working with the Dutch National Police, but have had a harder time connecting with the F.B.I. Mr. Witt said Lake City fired an employee who it deemed had not done enough to protect the computer systems from an intrusion.

Source: New York Times June 27, 2019 17:22 UTC