These are among the key findings of the ‘Artificial Intelligence in the Public Sector - How Public Organisations Benefit from AI’ report recently produced by Microsoft and EY. This positive attitude to AI and technology generally is very welcome, according to Frank O’Donnell, public sector lead with Microsoft Ireland. Frank O’Donnell, public sector lead with Microsoft Ireland“The Irish public sector is embracing this technology to help increase efficiencies and future proof multiple areas of the public service. AI and machine learning don’t work at the individual level in any case.”O’Donnell believes that Covid-19 will accelerate the adoption of AI in the public service. The public sector has delivered in incredibly difficult circumstances.

Source: The Irish Times October 14, 2020 04:52 UTC