'Excessive' use of exemptionsAdair-MacPherson also says the ambulance response rates have been distorted by the "excessive" use of exemptions, which are supposed to be used for circumstances "beyond the control" of the ambulance service. That means it can be addressed with better planning by the ambulance company "and, therefore, cannot be considered beyond its control." The Department of Health funds EM/ANB, the Crown corporation, but it's the private Medavie company that manages the money and the ambulance system. The vacancies made it easier for the ambulance company to achieve surpluses that it was entitled to keep. Problems with governance structureThe audit also faults the governance structure in place for the ambulance service.

Source: CBC News October 20, 2020 14:20 UTC