New York (CNN Business) Not only is Alexa listening when you speak to an Echo smart speaker, an Amazon employee is potentially listening, too. The audio clips they listen to were described as "mundane" and even sometimes "possibly criminal," including listening to a potential sexual assault. In a response to the story, Amazon confirmed to CNN Business that it hires people to listen to what customers say to Alexa. The report said Amazon doesn't "explicitly" tell Alexa users that it employs people to listen to the recordings. Amazon said in its frequently asked question section that it uses "requests to Alexa to train our speech recognition and natural language understanding systems."

Source: CNN April 11, 2019 14:28 UTC