Users of Airtel, Vodafone and Idea mobile services filed maximum billing complaints in October-December of 2016, as per the latest report of Trai. Complaints against Idea in the north-east telecom circle pertained to 0.13 per cent of disputed bills. Trai has set a penalty of up to Rs 2 lakh for poor mobile service, including call drops. Even in this category, the figure remained above this level for Aircel 2G in 11 out of the 22 telecom circles. TTSL did not comply with the deposit rule in six telecom circles, according to the report.

Source: dna April 09, 2017 06:44 UTC