Airlines’ hidden charges not allowed - Nation - News Summed Up

Airlines’ hidden charges not allowed - Nation


KUALA LUMPUR: Travellers will no longer have to deal with hidden charges for airfares from June 1 when airlines are required to show the final price, including taxes and fees. With this change in law, the price shown in advertisements and other points of sale must already include all other charges, such as government tax and fees, fees prescribed by the law and fuel surcharges. This, in effect, eliminates hidden charges like administrative fees and card payment charges. Charges for optional services, such as baggage, seats and meals, should also be displayed and included in the final price at point of payment. The refund must include passenger service charges (PSC), also known as airport taxes, and other taxes, charges, and fees.


Source: The Star May 24, 2019 23:37 UTC



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