"People who have already booked tickets in economy class, we are giving them a chance to pay a little extra fare and come to the business class. Across the network, Air India operates 4,500 business class seats. "When we see the load factor of business class, it varies from 50 per cent to 60 er cent. So, now, there is a good opportunity for me to use the vacant business class seats and make some money," he said. "If the business class seat goes vacant, it is a total loss.

Source: dna January 09, 2019 07:07 UTC