Turns out, Air Canada is taking them to Federal Court in an attempt to overturn the decision of the CTA officer. "We're kind of numb," said Dyczkowski, who believes the legal dispute should be between Air Canada and the CTA — not passengers. Even so, Air Canada disagrees with the notion that carriers will now flood the courts with cases. Watch | Changes coming to air passenger rules as complaints soar: Proposed changes to air passenger protections as complaints soar Duration 2:01 Ottawa is moving to strengthen protections for Canadian air travellers in part because of a massive backlog of compensation complaints. The CTA has asked the court for permission to participate in the case but Air Canada is fighting the request.

Source: CBC News June 04, 2024 20:48 UTC