Air Canada cited "crew constraints" and rebooked him on a plane leaving 48 hours after the June 17 flight's original takeoff time. "Customers impacted by these flight cancellations will still be eligible for the standard of treatments such as hotel accommodations, meals etc. But Air Canada acknowledged in an email on July 25 that the policy "remains in place given the continued exceptional circumstances brought on by COVID variants." However, the agency's backlog topped 15,300 air travel complaints as of May. Air Canada disagrees with that characterization.

Source: CBC News August 08, 2022 00:19 UTC