Air Canada has apologized to passenger Mayette Musclow of Kelowna, B.C., after it barred her from flying to Cleveland last month to visit her terminally ill husband. "I'm so overwhelmed right now, so overjoyed," she told CBC after passing through U.S. Customs. After being contacted by CBC, Air Canada sent Musclow an email on Tuesday offering a $500 travel voucher and its "sincere apologies" for what happened to her at check-in. "I was like, 'Why did the agent at Air Canada turn me down?'" On her second attempt to fly to Cleveland, Air Canada let her board her flight.
Source: CBC News June 17, 2020 07:52 UTC