36 overall on the Forbes 2026 Best Customer Service list. (PRNewsfoto/Ace Hardware Corporation)"To be recognized by Forbes and, more importantly, by customers themselves, is a powerful validation of what makes Ace different," said Kim Lefko, Chief Marketing Officer at Ace Hardware. The annual Forbes Best Customer Service ranking, produced in partnership with customer-insights firm HundredX, is based entirely on consumer feedback and recognizes brands that consistently deliver strong service experiences. Of the more than 3,500 brands reviewed, only 300 earned a spot on the list, with Ace Hardware ranking No. 36 overall, reinforcing the brand's continued commitment to helpful, reliable service in local communities nationwide.

Source: Forbes January 05, 2026 14:02 UTC