By JANE MUIRURIMore by this AuthorQ. I work for a family-owned business. The company has 10 employees, including five relatives. Some small businesses lack a documented code of conduct stating acceptable behaviour required among employees, including how they relate to customers, suppliers and other stakeholders. Nepotism is one of key challenges family-owned businesses face. One of the worst mistakes owners make is to give in to pressure from extended family and employ unqualified relatives.

Source: Daily Nation May 17, 2019 08:37 UTC