As Irish consumers continue to navigate an inflationary environment, Irish retailers need to meet elevated expectations in respect of value and customer experience to secure their share of wallet. This requires careful consideration as despite the continued digitalisation of the shopping experience, retail at its core is built upon human connection. Retail pivotal to Irish economyIf utilised smartly, AI can support the personal touch within a retail business rather than diminish it. The Irish retail sector remains a pivotal sector of the Irish economy – driving employment and investment across all regions. However, it cannot replicate the sense of community and personal relationships that remains the hallmark of family owned, Irish retailers nationwide.

Source: Irish Examiner April 05, 2026 14:55 UTC