Ace Hardware placed in top 5% of 3,000 eligible brands in the 2024 ranking from ForbesOAK BROOK, Ill. , Jan. 2, 2024 /PRNewswire/ -- Ace Hardware, known for excelling in customer service as "the Helpful Place," earned the highest rank in the home improvement category on the 2024 Forbes Best Customer Service List. In 2023, Ace Hardware launched a new initiative entitled "Service So Good It's Guaranteed" to punctuate its customer service commitment and to serve as a rally cry for its employees. Based on these factors, Ace Hardware Corporation stood out for its performance, giving it an overall ranking of 33 on the Forbes list. "It is an honor to be recognized by Forbes for our customer service," said Kim Lefko, Senior Vice President, Chief Marketing Officer, Ace Hardware . Together, the impact of all these initiatives helped Ace rise to the top on the Forbes Best Customer Service List.

Source: Forbes January 02, 2024 14:11 UTC