What did the AI hiring system believe she had gotten wrong? Human hiring managers can use other factors, beyond the HireVue score, to decide which candidates pass the first-round test. The system, HireVue said, employs superhuman precision and impartiality to zero in on an ideal employee, picking up on telltale clues a recruiter might miss. For a call center job, the company says, “supportive” words might be encouraged, while “aggressive” ones might sink one’s score. He changed his answers slightly in each interview, in the hopes that the algorithm would find something it liked.

Source: Washington Post October 22, 2019 15:03 UTC