By 2.47am, the inferno was so out of control that all callers trapped inside the block were told to evacuate immediately. The Grenfell Tower inquiry heard on Thursday that Mr Duddy's persuasive language helped at least two people successfully escape the building. Asked about his exchange with one of the trapped residents, Mr Duddy became overwhelmed by emotion on Thursday. (Image: PA)(Image: MPS)The operator had been forced to halt the exchange due to an enormous backlog of calls building up. "Listen, there is no other way," Mr Duddy told them.

Source: Daily Mirror September 13, 2018 23:48 UTC