NEW DELHI: A whopping 91 per cent of the airlines globally are planning to invest in cyber security programmes over the next three years, a survey conducted by airline solutions and technology provider SITA has said.The SITA Airline IT Trends 2016 Survey on the world's top 200 airlines has inferred "that the cyber security in airlines is progressing".Three years ago, 47 per cent of the airlines had said that they were making advanced preparations to manage cyber risks. "Providing passenger services via smartphones continues to be a key area of investment for airlines. Today, this figure has nearly doubled to 91 per cent, it added. "Despite the fact that airlines have baggage tracking as part of their IoT plans, one quarter has no specific IT investment plans for compliance with IATA 's Resolution 753. However, 77 per cent see a major benefit in improving customer satisfaction from compliance to resolution," the survey said.IATA resolution 753 states that members shall maintain an accurate inventory of baggage by monitoring the acquisition and delivery of baggage.

Source: Economic Times July 04, 2016 09:56 UTC