Just as credibility is a key component of trust, it's a vital element of effective leadership. I fully admit there are many ways to skin this cat, many building blocks that help construct this solid foundation. It was that kind of non-communicative, non-transparent thinking, treating employees as lesser beings incapable of understanding facts, that undermined his credibility. But in this instance, since both organizations were operating from a position of high credibility, the deal "was made with one two-hour meeting and a handshake," Covey wrote. High trust, high speed, low cost."

Source: Forbes March 24, 2018 18:39 UTC