Hundreds of Aucklanders have been hit with an unusually high water bill after a staffing issue at the company contracted to read water meters. Gulf Harbour resident Derek Marshall​ was surprised to receive a $254 water bill in November, accompanied by a letter to say his family was using too much water. A graph on his bill suggested his average daily usage was over 1800 litres, compared to about 400 litres in the two months prior. Alden Williams/Stuff Derek Marshall could not figure out why his November water bill put his water usage at an average of about 1800 litres per day, compared to 400 litres in the previous two months. “If a customer is concerned about their ability to pay the bill, we encourage them to reach out to us.

Source: Stuff December 02, 2022 02:38 UTC