For the first time, the Shanksville ceremony was held on the grounds outside the visitor center that opened last year rather than at the marble wall that runs along the crash site. Addressing the victims' families, Jewell said, "You have known the terrible pain of loss. The surviving families visited the visitors' center privately following the ceremony, before it opened to the public. Jewell said it's clear that the visitors' center is educating those too young to remember the attacks. ———This story has been corrected to note the visitors' center opened last year, not this year.

Source: ABC News September 11, 2016 14:52 UTC