KUALA LUMPUR: Some 3,200 complaints have been received by the Financial Markets Ombudsman Service since its inception a year ago, the Dewan Rakyat was told. Complaints related to health insurance products meanwhile reached 112 as of the third quarter of last year, accounting for 3.4% of the total complaints received. Here, 83 complaints or 74% of cases involving health insurance products were resolved. Explaining further, the ministry said the FMOS serves as a conflict-resolution centre for consumers and financial investors nationwide. He also asked about the number of cases related to health insurance products.

Source: The Star January 23, 2026 02:15 UTC