The Commerce Commission has released an open letter to 2degrees, publicly shaming the telco for cheating on tests designed to compare broadband performance between providers. In 2018, the regulator appointed UK company SamKnows to run Measuring Broadband New Zealand (MBNZ), recruiting internet users across New Zealand access to SamKnows Whiteboxes to measure the quality of their fixed-line internet. "2degrees then took steps to try to enhance the broadband performance of some of the 14 volunteers it had identified using the script. We have cooperated with the Commerce Commission and signed the Measuring Broadband New Zealand Code of Conduct." The ComCom says the 14 compromised 2degrees volunteers have been removed.
Source: Otago Daily Times November 06, 2019 00:01 UTC