Herb Kelleher, Southwest Airlines’ affable cofounder died at the age of 87. A friend since 1986, no one has taught us more about business or more significantly shaped our views about leadership than Herb Kelleher. The reason the people of Southwest Airlines have such a strong affection for Herb Kelleher is pretty simple. When the CEO asked Herb how he could create a Southwest-like culture, Herb said, “You might start by saying ‘Hello’ to your people.”Herb never met someone he couldn't learn from. Anyone who has ever competed against or worked with Herb Kelleher knows he could be tough.

Source: Forbes January 04, 2019 16:24 UTC