Although customers may shift many of their shopping habits online, physical stores will never be completely obsolete. Here are 15 reasons customers will still go to stores in the future. Online items are often personalized, but customers may want to take things one step further with in-person tailoring and customization to get the exact right fit. This reason for shopping in store will only grow as more stores adopt cashier-less models to get customers in and out even faster. In order to stay relevant, stores need to adopt new technology, change their offerings and build real relationships with customers.

Source: Forbes October 17, 2019 19:52 UTC