When you fork out the kind of money you need to in order to fly business class, you expect to get exactly what you pay for. But a New Zealand man says he and his wife did not – and was compensated for the subpar experience. Morgan told the tribunal the Dubai-based carrier had even sent a photo of the business class seats onboard the newer planes after he had bought his ticket. “Emirates advertised a business class service that consumers were very unlikely to receive,” Disputes Tribunal referee Laura Mueller stated. “The advertising of a service that Emirates knew would unlikely be delivered is misleading and deceptive,” she remarked.

Source: Stuff March 15, 2023 01:02 UTC