A West Coast man's calls to 111 went unanswered at the weekend as he frantically tried to get an ambulance for his daughter who had collapsed. His daughter was "out to it" on the floor so the Barrytown resident phoned Grey Base Hospital directly. He made some calls to find out why the emergency call went unanswered, not once, but twice. "So I rang Spark and got nowhere." "(Spark) operates the Initial Call Answering Point for calls to 111 in New Zealand, so is tracing the call to identify what may have happened," the spokeswoman said.

Source: Otago Daily Times June 23, 2020 22:52 UTC