And in those cases, tech teams need to treat their teammates the way they would any other customer—which means paying attention to providing the best user experience possible. So how can tech teams ensure their inward-facing tech offers a good user interface and user experience? Below, they share helpful strategies to help tech teams perfect the UX when developing inward-facing tech. Treat internal users like customers. You have to treat your internal users as if they are customers because, in a sense, they are.

Source: Forbes May 10, 2021 17:03 UTC