When offered a last wish, the Filipino asked to watch a Manny Pacquiao fight video, while the Japanese requested to be allowed to deliver a one-day lecture on Japanese management. But I’m a Filipino and I promise not to bore you with another lecture on Kaizen, Japanese management and the Toyota Production System, but only those things that are not known to many people and organizations. Sure, but I bet you don’t know that Kaizen was invented by the Americans as a strategy for the Japanese. Kaizen guru Masaaki Imai (b.1930) prescribes the Three Rules of Defect: “Don’t make it. Failure to understand means only one thing.

Source: Manila Times April 09, 2018 16:18 UTC