“It’s very easy to say officers get tunnel vision and officers don’t hear things. Craig Geis is director of training at the California Training Institute, which teaches courses on the subject to a variety of clients, including federal and state law enforcement. Joel Francis, a former police officer in New York, is a national instructor at the Verbal Judo Institute, teaching techniques he deployed on the beat. “I simply used my academic background to put words to what great cops have always done,” he said. The father of a tactical communication style known as “verbal judo”, he wrote his first book on the subject in 1983 and became a successful law enforcement trainer.

Source: The Guardian July 21, 2016 11:00 UTC