They made their booking, including flights, with the Loveholidays website. “I emailed Loveholidays to correct/change the flights and then I called them,” she continues. She says Loveholidays “pushed my request out until after 24 hours had lapsed, and refused to correct the booking”. They were all apologies and said we had to deal with the front desk.”The following morning it was still cold so John went to the front desk again and was assured “it would definitely be sorted”. “Loveholidays told us to check our booking and there was no mention of heating on it.

Source: The Irish Times January 12, 2026 10:30 UTC