Following a 12-person COVID-19 outbreak at a CIBC call centre, on-site employees say they’re fearful of contracting the virus and have asked repeatedly for permission to work from home. Several employees working in CIBC call centres reached out to the Star following reports of the outbreak at the company’s 5650 Yonge St. location early in February. CIBC says the vast majority of employees work remotely but that some call centre workers are required to remain on-site. The company declined to disclose the number of on-site workers at its call centres. Multiple epidemiologists have criticized the bank for allowing call centre workers to attend the office during the pandemic.

Source: thestar March 09, 2021 20:48 UTC