Employers around the country have good news for workers who dread chats about their performance: Feedback is on the way out. Instead of yearly reviews, the company is embracing quarterly check-ins, and has replaced feedback and performance management with “feedforward" and “performance development." At Microsoft, managers are encouraged to use the word “perspectives" instead of traditional feedback, according to current and former employees. A Microsoft representative says the software giant decided to change its feedback approach after seeking feedback about it from staff. To do better by employees, managers are being told to bury their bad feedback habits—sometimes quite literally.

Source: Wall Street Journal September 12, 2023 18:27 UTC