Over the last three days, the departure of at least 250 Brihanmumbai Electric Supply and Transport (BEST) buses has been delayed due to the absence of proper ticketing machines. With defective machines at their disposal, conductors end up waiting for proper machines before the buses could leave. In November last year, the BEST extended the contract of Trimax IT Infrastructures and Services Ltd that served the undertaking between 2010-14, for handling ticket collection through Electronic Ticket Issuing Machines (ETIM). Installing new ticketing machines is seen as an urgent requirement as the remaining stock of ticket roll (manually stamped tickets) has now depleted, he added. As of now, 40 per cent of the existing Trimax machines are defective and not in working condition,” the official added.

Source: Indian Express August 12, 2017 21:00 UTC