The Ministry said it first became aware of the problems in May, when they received an anonymous complaint. The review process will help our organization identify and immediately address the serious concerns raised,” said Shafiq. Among the testimonials in the report:“The approach of the CEO and COO was described as aggressive, punitive, oppressive, and, at times, abusive,” the report says. “The culture was characterized as one of fear and intimidation with all levels of staff, extending at times to clients and community partners. “The operational review supports the concerns that have been raised and includes a number of recommendations to address these issues,” said Dunlop.

Source: thestar November 13, 2020 20:40 UTC