Passengers have described “bedlam” at UK airport check-ins after a global IT outage on what was due to be the busiest day for flying since the start of the Covid pandemic, while train networks have also been disrupted. In the UK, Gatwick and Luton were among the hubs where airline check-in systems were hit, while the biggest commuter rail network, GTR, said its Thameslink and Southern trains were disrupted due to communications systems failing. Wizz Air said its website, online check-in and apps were all affected and passengers would need to check in manually. Clive Wratten, the chief executive of the Business Travel Association, said the IT issues were having a significant impact on global travel. The UK air traffic control provider Nats, which had a major IT failure last summer, said its systems were operating normally.

Source: The Guardian July 19, 2024 19:49 UTC