Could you elaborate on the challenges you face in the merger of Air Asia India with Air India Express, and also full service carrier Vistara with Air India? That was particularly true for Air India and Air India Express because Vistara and Air Asia India were already on relatively modern platforms. Air India was privatised without Air India Engineering Services [Limited (AIESL)] which was their maintenance and MRO. The Air India group through AI-SATS [Air India SATS Airport Services Private Limited] is already participating in Jewar airport. And over time, we hope that this drip feed of things... Air India has upgraded meals, Air India has increased the movie selection, Air India has a better website, Air India has changed its call centre, Air India has GPT-4 [ChatGPT’s latest version] where people go through the things that we have done... [will be successful].

Source: The Hindu May 30, 2023 13:32 UTC