The BSNL call centre is diverting all calls from 112 to the police control room instead of to the department concerned. File photoThis as BSNL call centre is diverting calls from 112 to police control room instead of the department concerned. Over the past three months, the Bengaluru police control room has been flooded with callers asking about mobile recharge options and other civic-related issues. The BSNL call centre is diverting all calls from 112 to the police control room instead of to the department concerned. On an average, the police control room gets 40,000 calls a day, but over the last few months, 17,000 are about unrelated issues.

Source: The Hindu August 24, 2016 05:48 UTC