✉ I booked a flight with Volotea from Palermo in Sicily to Tarbes in France last month and paid for an extra 25kg piece of luggage. It was a sturdy cardboard box, well packed and secured, holding 12 bottles of wine, worth about £380, for personal consumption. This legal item was refused on spurious grounds and I had to leave what was an expensive case of wine in Palermo airport. Peter HarveyWhat a shame you had to abandon a case of delicious Sicilian wine in Palermo. We were forced to book those flights because in the chaos that day, BA was unavailable for passenger assistance.

Source: The Times June 11, 2025 01:02 UTC