At the time, the bank said that 2.1 million suspect accounts had been opened from 2011 to mid-2015. The bank later expanded its review by three years and examined 165 million bank accounts that were created from January 2009 through September 2016. Wells Fargo said it has paid customers $7 million to refund those fees. Wells Fargo customers and former employees have said that they tried more than a decade ago to alert bank executives to misdeeds by branch bankers and managers. Wells Fargo has said previously that it would refund customers who were affected by those actions.

Source: New York Times August 31, 2017 13:20 UTC