How to get a debt collector to stop calling about a bogus bill

To end annoying robocalls about unowed money, the Consumer Financial Protection Bureau recommends sending the collection agency a letter demanding to know more about the debt. Dear Liz: I’m getting daily robocalls from a debt collection agency, even though a check of our current credit reports shows that we owe no one anything. Google tells me that this collection agency is known for shadiness and that the Consumer Financial Protection Bureau has fined it for illegal debt collection practices and repeated violations of consumer reporting rules. Answer: Debt experts sometimes advise against contacting collection agencies if you owe money, can’t afford to pay it back and are worried about being sued. of Personal Financial Advisors and the Alliance of Comprehensive Planners, among others.