‘Where is my money?’: TD Bank promises to refund customers’ fees after day-long direct deposit outage

TD Bank has promised to refund any potential fees accrued during its hours-long, direct-deposit outage Friday. In a message posted to TD Bank’s app, the company said “Some Direct Deposits are delayed. TD Bank has not yet acknowledged any issues outside of direct deposits. In an email, Ramos told the Star: “We’re aware of an issue causing delayed direct deposit payments to some customers. We have been made aware of an issue with direct deposits that we have escalated and is being investigated.